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The Impact of Outstanding Facilities Management Recognised at The BIFM Awards

The Impact of Outstanding Facilities Management Recognised at The BIFM Awards

Individuals and organisations driving innovation and delivering exceptional results in facilities management stepped into the spotlight when the winners of the British Institute of Facilities Management (BIFM) Awards 2017 were revealed.

Now in their 17th year, the Awards celebrated the very best the FM industry has to offer, honouring the outstanding contributions helping to advance the profession and industry and acting as a benchmark for excellence across the FM sector.

The highlight of the BIFM calendar, the winners were announced during the dazzling Awards ceremony attended by 1200 FM professionals and hosted by TV comedian, stage actor and movie star Stephen Mangan at London’s prestigious Grosvenor House Hotel on Monday (9 Oct).

Supported by headline sponsor Carillion, accolades were awarded in 12 categories across the themes of People, Innovation and Impact.

The winners were:

People: Celebrating the individuals, teams and organisations which invest in their people, provide inspiring leadership and drive improvements.

Newcomer of the Year

Winner: Conrad Dinsmore, ISS Facility Services

Leader of the Year

Winner: Andrew Smart, Cushman & Wakefield

Manager of the Year

Winner: Mike Gibson, Qwest Services, ENGIE

Highly Commended: Lee Hannan, BAM FM

Team of the Year

Winner: Carillion Services, Northwood Headquarters

Highly Commended

• UBS Integrated Facility Management

• Foreign & Commonwealth Office, Facilities Management Client Unit

Lifetime Achievement

Winner: Marilyn Standley, FBIFM

Innovation: Recognising cutting-edge FM developments and the benefits they bring

Innovation in Technology and Systems

Winner: AstraZenca, Macclesfield Campus

Highly Commended: intu in partnership with Invida, Lifecycle: out of the shadows

New Product or Service of the Year

Winner: Rapid Washroooms Ltd, Smart Washroom Solutions

Impact: Highlighting the tangible impact outstanding FM brings to business, the environment and society

Impact on Customer Experience

Winner: Marco, Emirates Air Line

Impact on Employee Experience

Winner: Johnson & Johnson 2020 Workplace Experience Strategy

Impact on the Environment

Winner: Landsec, Caring for the Environment

Highly Commended: Khadamat, Facilities Management LLC

Impact on Organisational Performance

Winner: UBS, Integrated Facility Management

Impact on Society

Winner: Recycling Lives

Highly Commended: Apleona, GVA and Cherry Tress Shopping Centre, Health on the High Street.

BIFM Awards chair of judges Steve Gladwin said: “It is a unique occasion that brings together the whole of the FM industry to recognise the importance of FM in facilitating the best environments in which people live, work and play, and we are very proud of the importance the industry continues to place on winning a BIFM Award.

“Ultimately, the Awards showcase the adaptability of individuals and organisations across our ever-evolving and dynamic profession, and it has been a true pleasure to be able to turn the spotlight on our deserving winners and celebrate excellence, innovation and talent at all levels across a plethora of FM functions and economic sectors.”

Find out more about the finalists, winners and highly commended at

The BIFM Awards 2018 will open for entries in January.

Reader Reply Number 208102

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